Refund policy

Return Policy

If an item arrives defective we can exchange for store credit. Please send picture via e-mail of defective item within 48 hours after item has arrived.

Candle exchange Policy

If you do not love the scented candle that you have received. Please reach out within 30 days after delivery.  One scent exchange per order is allowed.  Candle must be unburned and customer is responsible for return shipping costs.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We do not give refunds, but please provide a picture if any glass is broken and a replacement will be sent out immediately. 

Exceptions / non-returnable items
Certain types of items cannot be returned, such as personal care goods (such as body butter and massage oil candles). Please get in touch if you have questions or concerns about your specific item.